Sunday, June 17, 2007

New Return Policy at The Limited.

For you female shoppers out there, have you noticed the latest return policy at THE LIMITED?

Not only do they now ask for your driver license as a second piece of ID, but also they SCAN your driver license to verify your information. What? You think we are at the airport under the assumption that my driver license is fake?

It is not like I am an underage teenager buying drinks with a fake ID, either. Do you really have to scan my driver license multiple times?

This new return policy took extra 3 minutes; but it is the whole shopping experience that counts. This annoying process totally ruins my prior impression with that store. With such unfriendly return policy, I wonder if it is mandatory to try on shirts at least three times and triple check the size before buying it. If you only have 10 mins left in the mall, don’t bother walk into that store; otherwise people like me will get panelized for rush decision.

Most important of all, I will definitely buy less to avoid possible future returns. In other words, if you are not 100% sure that you want something very bad; please don’t bother buying it at THE LIMITED.

No comments: